FOUNDATIONS OF CHIROPRACTIC PRACTICE

FOUNDATIONS OF CHIROPRACTIC PRACTICE

By following these steps, you will be able to put in place effective systems and a personalised environment from 'Day One'. All this can happen at very little cost. This is the 1st recommended module for the new graduate, or for the experienced chiropractor who wants to revitalise and revamp an existing practice.

In this module you will learn proven procedures that will bring in an abundance of new patients. Learn how to enrol lifetime patients and minimise your practice stress, difficulties and challenges. Discover the crucial scripts and steps in consultations, examinations and 'Report of Findings'.

Through Powerful Practices, you have equipped me with the necessary tools to build a practice with a solid foundation of chiropractic philosophy, walls of time-tested procedures, and furnishings of commitment, understanding , fun, risk and energy. There is no ceiling because the sky is the limit. Thank you for your insight into the exciting arena of chiropractic. Dr Brad Rulfs, Gold Coast, Queensland, Australia.

Index for Foundations

YOUR 'READY-TO-USE' - PRACTICE START-UP KIT

CLINIC PLANS

YOUR CLINIC'S AMBIENCE

YOUR CLINIC'S 'FRONT DESK SYSTEMS'

SCRIPTING TO ENHANCE AND MAXIMISE YOUR PRACTICE OUTCOMES

USEFUL ADDITIONAL CLINICAL FORMS

YOUR INITIAL CONSULTATION WITH THE NEW PATIENT

HOW YOUR EXCELLENT EXAMINATION PROCEDURES GIVE YOUR PATIENTS CONFIDENCE

WHY SPINAL IMAGING? A PICTURE IS WORTH A THOUSAND WORDS

YOUR REPORT OF FINDINGS

COMMON QUESTIONS, EASY ANSWERS

BOOKLIST

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	1. YOUR 'READY-TO-USE' - PRACTICE START-UP KIT Save your valuable time and money by getting it right first time. Use this fool-proof, easily personalised check-list for everything from finding the right building to stationery supplies, printing, and equipment for every room in your clinic from the reception area to the adjusting and X-ray rooms to the bathroom. This kit even includes proven layouts and plans. Topics covered Setting Up a Chiropractic Centre - get it right first time Business Card Creating a Business Card Hours and Location Card



	2. YOUR 'READY-TO-USE' CLINIC PLANS Use these effective, proven clinic plans as the basis for your own new clinic. Why re-invent the wheel? Topics covered Clinic Plan 1 For a clinic of 2500 square feet or 240 square metres Clinic Plan 2 For a clinic of 1200 square feet or 110 square metres Clinic Plan 3 For a clinic of 2000 square feet or 200 square metres Clinic Plan 4 For a clinic of 1184square feet or 110 square metres Site Plan Including placement of car-parks, entry, building, etc



	3. YOUR CLINIC'S AMBIENCE How your clinic's environment - décor, music, furnishings, plants and reading material - can enhance or detract from your patients' compliance and enjoyment. You will learn how the 'right' ambience can energise the healing process and boost your team's performance and morale. Topics covered Color in the Clinic Indoor Plants Suitable for Chiropractic Clinics Caring for Your Clinic Plants Music Used In Powerful Practices Clinics Suggestions for Magazines Used in Reception Area Toy Suggestions from Powerful Practices Members Clinic Décor Hints from Powerful Practices Members



	4. YOUR CLINIC'S 'FRONT DESK SYSTEMS' Why these are your keys to enjoyable, productive practice. You will learn how to emplace simple, elegant, well-defined procedures that will empower your team to maximise efficiency and healing outcomes. Is your current environment cluttered and/or disorganised? Do you have specific times set aside for New Patients, 'Reports of Findings', etc? Are your patient files date stamped and in arrival order before each session starts? Do you have a 'daily communication' diary for your team? In this module we will give you all the systems, forms and questionnaires you need. Topics covered Keep It Simple Appointment Book Procedures Appointment Log New Patient 1st. Visit Flow Chart Booking a Reactivated Patient Arrival Register Front Desk Organisation CA Hours Sheet Postage Log Repairs Log Orders Log Library Loans Log Video Loans Log Legal Reports Log X-Rays Received Log X-Rays Released Log Petty Cash Expense Report Lending Products Flow Chart Pigeon Hole Filing Cupboard Plan Front Desk Plan Front Desk Plan End



	5. SCRIPTING TO ENHANCE AND MAXIMISE YOUR PRACTICE OUTCOMES Your clinic scripts for routine questions and answers enable your entire team to communicate clearly, concisely and congruently with every patient. Everyone on your team needs to be telling the same story, in the same way, so there is no unnecessary confusion. Patients will benefit from this clear, uncluttered communication. Use these proven, simple scripts to save time and energy when dealing with routine procedures and common questions. DCs and CAs can then spend their time creatively adding to the healing process. Topics covered Answers to Common Questions New Patient Telephone Script New Patient Welcome X-Rays Why Do I Need Them Collections and Missed Appointments Scripts Telephone Call for Missed Appointment After Initial Intensive Care Telephone Call for Missed Progressive or Comparative Examinations Telephone Call for Missed Report of Findings Dialogue When Locum is Appointed Daysheet or Diary Reminder Calls Re-calls Script Enhancing Your Telephone Conversation Telephone Answering Machine Message



	6. USEFUL ADDITIONAL CLINICAL FORMS These forms are designed to extract or give all relevant information quickly and concisely for a number of special situations, eg: Automobile Accident Questionnaire, Recent History Questionnaire, etc. Topics covered Recent History Questionnaire Accident Information Questionnaire Patient Visit Notes - Lines Patient Visit Notes - Boxes Sample Home Card Suggestions for the Application of Ice Chiropractic Referral



	7. YOUR INITIAL CONSULTATION WITH THE NEW PATIENT Did you know that you have only 8 seconds in which to create a favourable first impression with a new patient? Remember, your front-desk team is usually responsible for that 8 seconds. Do you have a CA (Chiropractic Angel) or a CD (Chiropractic Dragon) in reception? Now the scene has been set, and initial rapport has been established, you, the doctor, can confidently proceed with a new patient who is already at ease in your practice. Topics covered New Patient 1st. Visit Flow Chart Confidential Patient History Confidential Patient Case History Children's Chiropractic Examination Fee Schedule Welcome To Our Chiropractic Centre Letter Welcome To Your Chiropractic Centre Letter The Initial Consultation - A Suggested Script The PREGNANT PAUSE: what is it?



	8. HOW YOUR EXCELLENT EXAMINATION PROCEDURES GIVE YOUR PATIENTS CONFIDENCE You and your patients need to know that you have completed an optimal and appropriate examination. This makes not only sound professional sense but also protects you and your patient from possible legal complication. Purposeful, specific, methodical examination procedures ensure that you have performed your professional duties with due diligence. Learn how to perform generic and relevant tests efficiently and quickly. Elevate your test procedures to a level of 'unconscious competence'. Topics covered Physical Examination Form Examination Summary Form Physical Examination Trigger Points Subjective Progress & Subjective Comparative Reports Subjective Progress Report Form Subjective Comparative Report Form The Chiropractic Examination - A Suggested Script



	9. WHY SPINAL IMAGING? A PICTURE IS WORTH A THOUSAND WORDS If you are going to adjust the patient's spine then you need to use every available means to understand as much about that spine as possible. Spinal radiographs allow us to identify many abnormal variants, genetic abnormalities, active disease processes, degenerative joint disease, postural patterns, aberrant biomechanical states, and , depending upon your technique analysis, areas of subluxation. Apart from the diagnostic benefits, spinal imaging makes sense for medico-legal reasons. Once the patient has viewed their own x-rays and a simple explanation is given to them about their own personal spinal structure then the patient can make a far more informed decision about the schedule of care that has been recommended. Bill Esteb - chiropractic advocate says, "Today's patient grew up on television, the spoken word has little lasting impact. A well-chosen picture can be worth a thousand words." Topics covered Why Chiropractors Should X-Ray Patients X-Ray Log Book Radiographic Analysis Summary Chiropractic Assistant X-Ray Procedure Procedure for Taking X-Rays-Chiropractor Suggested Placement of X-Rays for Report of Findings X-Ray View Box Plan X-Ray Temporary Storage Box Plan X-Ray Filing Pigeon Holes What are EMG & Thermal Scans? Dr John's Imaging Feature Article



	10. YOUR REPORT OF FINDINGS You have performed the 'best-ever initial consultation' with the most thorough physical, orthopaedic, neurological and specific chiropractic examinations -PLUS the relevant diagnostic imaging procedures - but the patient still doesn't know what the problem is nor the solutions you have to offer. Now is your patient's best chance to translate your findings into meaningful, simple language that impacts upon the patient. Your patient needs to truly understand the level of severity of their problems before they can see the need for your recommended schedule of care. Topics covered Report of Findings Flow Chart Your Health Choice Pre Report of Findings Video Script The report of Findings - A Suggested Script Chiropractic Assistant Report of Findings CA Report of Findings - A Suggested Script Front CA Mini Report of Findings - A Suggested Script New Patient - 1st. Adjustment Telephone Script New Patient - 1st. Adjustment Telphone Call Form Chiropractice Care Plans Examples of Suggested Initial Intensive Care Schedules Examples of Suggested Subsequent Care Schedules Personal Recommendations for Chiropractic Care Suggestions to Follow During Spinal Correction Chiropractic Emergency Card Thank You For Referring Card Thank You For Referring Letter 1 Thank You For Referring Letter 2 Welcome Letter Welcome Information 1 Welcome Information 2 Patient Agreements Financial Agreement



	11. COMMON QUESTIONS, EASY ANSWERS The most frequently asked questions by patients, with recommended answers using analogies. This is a companion to the Scripting chapter above. Topics covered Common Questions Easy Answers - Article



	12. BOOKLIST Our suggested book list will enable you to connect with a huge resource of collective thoughts and ideas from timeless classics. You will be able to immediately read a brief review of your book choice and you will be able to order online right now.